Great session by Professor Sunil Gupta at Connext 2021.
The case, "Amazon in 2021," provides an opportunity to examine how new players are creating an ecosystem of products and services to build competitive advantage, how the definition of competition has changed, and how traditional retailers should compete and redefine their value propositions and business models.
#Connext2021 #Connext21 #HarvardBusinessSchool
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